FAQ

If you wish to cancel or change your order, please write to us at customercare@wrlove.co. If your order has shipped, we are unfortunately unable to cancel or change your order. Once you receive your order, you may initiate an exchange or return per our EXCHANGE AND RETURNS policy above.

If your package is lost in transit, please write to us right away at customercare@wrlove.co and we will try our best to solve the issue. Please note that we will not be responsible for lost or stolen items once declared 'Delivered' by the delivery service.

Please email us at customercare@wrlove.co as soon as possible to make a change to your shipping address. We will not be responsible for any orders delivered to an incorrect delivery address provided by you.

All payments are made in Philippine Peso

Each piece comes in its own box with a simple message. Please refer to the additional images available on each product page or our Facebook or Instagram accounts for images of our packaging.